Thomann is the largest online and mail order retailer for musical instruments, light and sound equipment worldwide, having about 10m customers in 120 countries and 80,000 products on offer. We are musicians ourselves and share your passion for making it.

Outstanding Customer Service Originally Thomann generously offered free p&p on a second order immediately after my inital order as I had forgotten a couple of things, unfortunately there was a mix up and one of the items were missing so Athanasios in the the Customer Service team offered to send ANOTHER FOC shipment but not only that, agreed to send a slightly different item (3m long cable

Thomann is the largest (truly huge volume of business) European shop on-line (the physical shop is, apparently, huge too), they sell all manners of musical instrument and have a very good return policy. If you live in Germany returns are free! Having said this, you better buy a second hand horn, you get more bang for your bucks. Outstanding Customer Service Originally Thomann generously offered free p&p on a second order immediately after my inital order as I had forgotten a couple of things, unfortunately there was a mix up and one of the items were missing so Athanasios in the the Customer Service team offered to send ANOTHER FOC shipment but not only that, agreed to send a slightly different item (3m long cable How to Return an Item. Products purchased at a Costco location need to be returned at the returns counter at any Costco warehouse. Items ordered online can be returned at any Costco warehouse -or- you can initiate a return through Costco.com.

We grant a 30-Day Money-Back Guarantee on any item you buy at Thomann. Even as a commercial customer we offer you full 30 Days Money-Back - no hassles, no questions asked! Does Thomann offer arranged and paid for returns outside of Germany for faulty/damaged items ? Including for the full warranty period in the case of faults.

How do I pack my return consignment? – Thomann United States. Musikhaus Thomann (@thomann) | Twitter.

Thomann is the largest online and mail order retailer for musical instruments, light and sound equipment worldwide, having about 10m customers in 120 countries and 80,000 products on offer. We are musicians ourselves and share your passion for making it.

But no problem! We grant a 30-Day Money-Back Guarantee on any item you buy at Thomann.

Answers to your burning questions about returns, replacements, and refunds with Walmart.

Beware” Today I received back my 'repaired' Kemper from Thomann. packaged, but, it was a cheap 'harley benton acoustic' amp I was sent in return. At Thomann, we aim to provide 100% customer satisfaction!

You have the right to receive the personal data concerning you that you have provided to Musikhaus Thomann as the controller, in a structured, commonly used and machine-readable format. Musikhaus Thomann can comply with this right by providing a csv export of the customer data processed about you. 3. Right to information Standard Return Policy. There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Thomann is the largest online and mail order retailer for musical instruments, light and sound equipment worldwide, having about 10m customers in 120 countries and 80,000 products on offer.
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Once we have received the returned item(s) we will consider the condition of the goods being returned before authorising refunds or exchanges (Exchanges are available in store only). As a Thomann customer you can reach our departments, specialists and admin team by phone or email. Here's a list of email addresses and phone numbers for all our departments. Thomann is the largest online and mail order retailer for musical instruments, light and sound equipment worldwide, having about 10m customers in 120 countries and 80,000 products on offer.

In Europe's biggest music store you'll find a huge range of instruments as well as studio-, light-and sound technology.We have the most popular brands, low-priced alternatives, and many free extras for musicians. Returns found in: Broccoli 'Sweet Returns' F1 Calabrini White Sprouting, RETURN WITH USPS ($5.99) To return items via USPS, use the self-adhesive return label included in your parcel.
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Does Thomann offer arranged and paid for returns outside of Germany for faulty/damaged items ? Including for the full warranty period in the case of faults. I am located in the UK. I can find plenty of info on their site for "unwanted" returns but none for returns of faulty/damaged goods.

Thomann have always been good in my experience, i wanted a Ibanez ES3 and nobody had one in U.K., andertons said they can't get it and they have a good connect with Ibanez so i had to look overseas which means possible import charges and VAT issues so i took a chance and ordered from Thomann, who have always been great , i ordered 13th march , My pedal arrived 19th march, today via UPS with NO Answers to your burning questions about returns, replacements, and refunds with Walmart. Welcome to Thomann! In Europe's biggest music store you'll find a huge range of instruments as well as studio-, light-and sound technology.We have the most popular brands, low-priced alternatives, and many free extras for musicians. Returns found in: Broccoli 'Sweet Returns' F1 Calabrini White Sprouting, RETURN WITH USPS ($5.99) To return items via USPS, use the self-adhesive return label included in your parcel.

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Today I received back my 'repaired' Kemper from Thomann.It came beautifully packaged, but, it was a cheap 'harley benton acoustic' amp I was sent in returnThis is the 2nd time ive had to send the Kemper in for repairs and have been treated this…

They've usually always been fairly decent although I haven't used them in quite some time but, recently, I bought an Ultimate AX-48B Keyboard stand from them which clearly was not brand new (the legs were scuffed, dented, rusty, generally in very poor condition it was clear it had been used) and the best they can do is Return and refund policy Items purchased at weekday.com between 3 November and 15 December 2020 can be returned up to 100 days after purchase date. We hope you will love everything that you order from us but if something isn’t quite right, you have 30 days to return. Thomann International, Burgebrach.

At Thomann, we aim to provide 100% customer satisfaction! 30-Day Money-Back Guarantee ✓ 3-Year Full Warranty ✓ Thomann repair service.

All returns should be sent to: Thomson Reuters Returns - Building B 545 Wescott Road Eagan, MN 55123-1310. Failure to follow the above West Publishing Corporation return policy could lead to restocking fees, preauthorization of returns, restricted returns, or no return privileges. This policy is subject to change without notification.

Thomann's return policy. Mods- sorry if this is the wrong forum-please move if so. Thomann sent me a defective Soundcraft ui24r (dead channel 1 -also won't factiory reset) and are now telling me to ship it back at my expense ( from Taiwan) and eat the Euro$105 taxes I paid in order for a refund. In this video i will show you how to send an item back to Thomann cyberstore. An overall review of their customer service and some tips to speed up the process. A product that is beyond repair will be exchanged for a new product. If the same model isn't available anymore, we'll offer you an alternative in the same price range, or a refund of the full amount you paid - that's right - even towards the end of our 3-year warranty!